FAQ/INFO

Event info coming soon.

FREQUENTLY ASKED QUESTIONS

The Outer Fields @ Western Springs is situated on Great North Road between the Bullock Track and Stadium Road, in Auckland.
See site map here. 

Tickets can be purchased in advance from Ticketmaster or over the phone on 0800 111 999. At the venue, tickets can be purchased from 12 noon on the day of each show from our box office situated at the venue entrance.

The Outer Fields is a general access (GA), unrestricted venue. There are no seats. There are no reserved areas. First comes, first served.

The venue entrance is situated at the corner of Great North Road and the Bullock Track (except Mobility Access, see ‘Mobility Accessibility’ FAQ below).

All shows are all-ages, general admission with NO age restrictions. Every patron must have a valid ticket, no matter your age,  EXCEPT the Fat Freddy’s Drop show on 18 January, where one child under 12 may enter free with one ticketed adult. Note that this does not apply to any other shows at The Outer Fields.  

Subject to ‘Mobility Access’ below, there is no on-site parking.

The venue is within easy walking distance of central city neighbourhoods, Ponsonby, Grey Lynn, Westmere, Morningside and Western Springs, and bus/taxi/uber distance from Auckland City Centre. There are permanent parking restrictions preventing parking in the immediate vicinity of the venue, and there is very limited street parking in the wider area.

We recommend central city bus links that drop near the venue on Great North Road, the Morningside Train Station, or taxis/ride sharing services.

The Bullock Track will be closed show days, other than to permanent residents who live on the Track. 

The Outer Fields venue is licensed. There are a number of food trucks on site, including vegetarian options. Free water stations are provided. There are coffee/hot drink outlets on site. However, you may NOT bring any commercial food or takeaways, or any beverages into The Outer Fields. You may bring sealed water bottles or empty unsealed water bottles into The Outer Fields. 

Please bring identification if you wish to purchase alcohol. Accepted forms of ID are: Passport, NZ Driver’s License or HANZ 18+ card. If we are unsure of your age and you do not have ID, you will not be able to purchase alcohol. 

Site map

There are six mobility pass holder car park spaces on Stadium Road beside the venue. There are further mobility pass holder car park spaces situated at the Caltex station across from the venue on Great North Road. These spaces are free but must be pre-booked. Please contact us once you have purchased your ticket on info@crsmanagement.co.nz or 027 327 1684 to book a car park.

There is a mobility patron drop point for cars displaying a valid mobility pass at the corner of Stadium Road and Great North Road.

Venue access for mobility patrons is off Stadium Road near the Great North Road corner (immediately adjacent to the mobility car parks and drop point).

There is a limited capacity Mobility Access stage viewing platform situated immediately inside the venue, which is accessible by Mobility patrons plus one companion each, and mobility access toilet facilities alongside.

Guide dogs are welcome at all events. It would be great if you could get in touch with us before the event to let us know if you are bringing your guide dog so we can make sure you get the best out of your concert experience.

For all other special access requirements, please let us know if you or a friend or family member is attending an event and requires special assistance on: info@crsmanagement.co.nz or 027 327 1684

Fat Freddy’s Drop
Gates- 3pm
First Act- 3.30pm
Close- 11pm

Billy Idol
Gates- 4pm 
First Act- 4.45pm
Close- 9.30pm

My Chemical Romance 
Gates- 4.30pm 
First Act- 5.15pm
Close- 10pm

These are outdoor concerts. The shows will proceed, rain or shine. Accepting this is a condition of buying a ticket. So come prepared. Be sun smart. Bring rain protection. The venue operator has the sole and absolute discretion to postpone any show, in exceptional circumstances, to an alternative date. In that event existing tickets will be valid for the alternative date or they can be returned to point of purchase for a refund (excluding booking fees), prior to the alternative date.

This website will provide up to date information in this unlikely event.

Umbrellas are not allowed into the venue.  

Bags larger than A3 (400mm x 300mm x 300mm)
Banners
Ipads or tablets 
No commercial branded food (home prepared food is allowed per “What can I bring” below)
No beverages, including alcohol (water is allowed, but only as provided for in “What can I bring” below).
No glass, cans, aluminium, cutlery.
No knives, tasers, mace, chains, spurs, studded jewellery.
No offence weapons, including, but not limited to, any object that may be used as a projectile such as glow sticks, balls containers etc.
No professional cameras (SLRS or removable lens cameras).
No recording devices.
No tents or gazebos.
No dogs or other animals, other than guide dogs.
No umbrealls (rain or shade). 
No furniture, chairs or stools (EXCEPT low chairs and blankets WILL be allowed for Fat Freddy’s Drop and Billy Idol shows).
No chilly bins. 
No airhorns or loud hailers.
No dangerous goods.
No selfie sticks.
No face masks.
No gang patches or gang paraphernalia to be displayed.
No skateboards, roller blades, bicycles or scooters.
No fireworks, flares or laser lights.
No items that in the opinion of management/security could cause harm or nuisance to other patrons.

If in any doubt, please leave it at home. We take no responsibility for goods surrendered. Prohibited items will be confiscated and not returned.  

Empty plastic bottle (up to 750ml) to use at the free water stations.

Sealed water bottle (up to 750ml)

Home prepared food (NO commercial branded food, including takeaways).

Low chairs and blankets WILL be allowed at the Fat Freddy’s Drop show and the Billy Idol show BUT no other shows, including but not limited to My Chemical Romance.

Prams and strollers.

For Fat Freddy’s Drop show ONLY: 1 free kid under the age of 12, per one ticketed adult.

There is no coat check facility at the Outer Fields venue. 

There are no ATM machines on site at the Outer Fields venue. But EFTPOS facilities and paywave are available on site for most purchases.

The Outer Fields venue does not allow single-use/disposable cups. We have a partnership with Globelet who provide the venue with reusable cups for all beverage service at each show. It works likes this- when you purchase your first beverage(s), you will pay an additional one time $3 for each cup. When you purchase each subsequent drink, and return the used cup each time, you will be served your new drink in a fresh cup at no extra cost. The used cup will be washed/dried by us and returned to circulation. At the end of your evening, you can either (a) take your cup home as a souvenir, or (b) return it to the ‘Globelet Refund’ tent for a $1 refund, or (c) donate your cup return to our charity of choice, ‘Music Helps’ and we will give the $1 refund to them.  

Partnering with Globelet allows us all to reuse recyclables and not waste single serve disposables. 

Dress code: For safety reasons, footwear is to be worn at all times.

We reserve the right to request patrons to present any clothing, bags and other carried items for searching before you enter the venue.

We reserve the right to search vehicles entering the venue.

Persons supplying alcohol to under age patrons will be evicted from the premises. 

Entry will be refused if a patron is intoxicated or under the influence of illicit substances.

We comply with the Liquor Licensing Authority and prohibit the serving of alcohol to intoxicated or under-aged persons. Intoxicated or under-aged persons who are apprehended with alcohol will be escorted from the venue. 

We maintain a strict ‘no drugs’ policy, illicit drugs are prohibited and will be confiscated at the gate. Any persons apprehended with drugs in their possession will be escorted from the venue. Incidents involving alcohol or drugs will be referred to the police where the situation requires it. 

Lost stolen or damaged property – We take no responsibility for any damage to, loss or theft of a patron’s personal property while in or near the venue. Items of value recovered after an event will be taken to the Auckland Central Police Station. 

Behaviour – In order to ensure an enjoyable experience for everyone, we reserve the right to deny entry or remove attendees who exhibit unacceptable or disruptive behaviour. There will be zero tolerance for intoxication. Those who arrive at the gates intoxicated will be refused entry and patrons who become intoxicated will be removed from the venue. Intoxicated or under age persons who are apprehended with alcohol will be escorted from the venue. 

In extreme cases, a person who exhibits unacceptable or disruptive behaviour will be asked to leave the venue. Dangerous activities such as aggressive moshing, stage diving, crowd surfing and climbing are not permitted and may result in the removal of patrons from the event. Failure to comply with a direction from venue staff, security staff or the New Zealand Police to leave the venue after having been warned to leave may render the ticket holder liable to arrest and prosecution for the offence trespass under section four of the Trespass Act 1980 which is punishable on conviction by a fine not exceeding $1000 or a term of imprisonment not exceeding three months.

Smoking – The Outer Fields at Western Springs is a SMOKE FREE venue. This includes the use of e-cigarettes and vaporisers.